Customer story

Appmixer

15,000+ hotels on Mews now automate their work in plain language

Scroll down to watch the story

Every hotel works in its own way.

And each one has processes it wants to automate.

0

hotels on Mews. Each with processes of its own.

No product team can ship all of them as features.

So Mews gave every hotel the power to automate.

Step 1Describe it
Step 2Mews AI builds the flow
Step 3Test it, then activate
Step upComplex processes work the same way
Mews/ AutomationsReadyActivate
Flow is live
Mews AIDescribe it. Mews AI builds it.
    Ready to activate
    Activated. It now runs on its own.
      Ready to activate
      Activated. It now runs on its own.
      Ask Mews AI
      What Appmixer brings to MewsEverything behind Mews Automations

      Brand settings

      Logo
      Brand colors
      Buttons and fonts
      DefaultMews style
      Sign in
      Inside Mews. No extra login.
      / Automations
      Automations

      Describe what you need, or start from a template.

      Ask Mews AI
      Welcome messageEvery new reservation
      Arrival remindersEvery day at 10:00
      Quiet day upgradesDraft
      New automation
      Mews brand everywhere. No Appmixer branding.
      Mews/ Automations
      Mews AIDescribe it in plain language.
        Ready to test
        Activated. It now runs on its own.
        Ask Mews AI
        Mews/ Automations / Extra booked
          Ready to test
          Activated.
          Create taskTasks · Mews
          Save step
          Mews/ Automations / Templates

          Start from a template

          Search templates
          AllGuestsRevenueOperations
          👋Welcome message

          Greet every guest when a reservation is created.

          Guests
          ⏰Arrival reminders

          Remind guests the day before they arrive.

          GuestsUse template
          ✨Offer extras before arrival

          Suggest add ons a few days before check in.

          Revenue
          ⬆Quiet day upgrades

          Offer upgrades when occupancy is low.

          Revenue
          🔑Review unassigned rooms

          Flag arrivals without a room each morning.

          Operations
          🔍Weekly room check

          Create inspection tasks for every room, every week.

          Operations
          Added as a draft. Adjust it, test it, activate it.
          triggers
          WhenReservation created
          WhenGuest checked in
          WhenExtra booked
          actions
          DoCreate task
          DoAdd reservation note
          DoUpdate guest profile
          Appmixer
          Third-party tools
          WhatsApp
          SMS
          Email
          Slack
          Microsoft Teams
          Google Sheets
          Mews/ Automations / Extra bookedDraftActivate
          Test runSample reservation: Sofia Marino, spa package
            Ready to test
            Activated. It now runs on its own.
            RunsAll hotelsLive
            Runs today
            0
            Across every hotel on Mews
            Runs per hour
            00:0012:0024:00
            Illustrative data
            Mews/ Automations / AnalyticsLast 30 days
            Runs
            0
            All automations
            Success rate
            0%
            Failed runs flagged
            AI requests
            0
            Mews AI and AI steps
            AI cost
            $0
            Per automation below
            Runs per dayDays with a failed run in pink
            AI cost by automation
            Welcome message$6.10
            Offer extras$9.80
            Quiet day upgrades$2.50
            AutomationRunsSuccessAI costLast run
            Welcome message4,120100%$6.102 min ago
            Arrival reminders3,87099.8%No AIToday 10:00
            Offer extras before arrival1,94099.1%$9.8014 min ago
            Quiet day upgrades620100%$2.501 h ago
            Illustrative data

            Every hotel on Mews can do the same.

            15,000+hotels on Mews
            85countries
            132,000+hoteliers every month
            I built a fully automated room check workflow without a single hour of engineering time from anyone.

            Maurits BotsHotel ICT Specialist, WestCord

            Anyone on the hotel team can build it. No engineering needed.

            Under the Mews brand runs

            Appmixer does the work: the AI, the automation engine, and the integrations.

            Mews dataReservations, guests, rates, tasks
            AppmixerAI Assistant, automation engine, connectors
            Mews AutomationsWhat hotels see, under the Mews brand
            What hotels see Embedded Appmixer Their own data

            Mews didn't build an automation engine. They embedded Appmixer.

            Appmixer builds and maintains the platform. Mews ships it as its own feature, to every hotel.

            [Results headline, pending from Mews]

            [N]Hotels with an active automationPending from Mews
            [N]Automations built in MewsPending from Mews
            [T]Typical time from idea to live flowPending from Mews

            Your customers have their own processes too.

            Appmixer gives SaaS products embedded automation and an AI Assistant, under their own brand. Your customers automate inside your product, not somewhere else.

            Book a demoRead the full story
            Customer story
            Read the full story